Conveyancing Quality Standard

SARAH EDMUNDS LEGAL SECURES LAW SOCIETY'S NEW QUALITY MARK

 

We are delighted to confirm that we have secured membership to the Law Society's Conveyancing Quality Scheme - the mark of excellence for the home buying process.

We underwent rigorous assessment by the Law Society in order to secure CQS status, which marks the firm out as meeting high standards in the residential conveyancing process.

Law Society President John Wotton said that the Law Society introduced CQS to promote high standards in the home buying process.

CQS improves efficiency with common, consistent standards and service levels and enables consumers to recognise practices that provide a quality residential conveyancing service.

Buying a home is one of the largest purchases anyone will make in their lifetime, so it is essential that it is done to the highest standard by a solicitor. There are many different conveyancing service providers out there, making it difficult for home buyers to identify those which can ensure a safe and efficient level of service.

The overall beneficiaries will be clients who use us when buying a home. They will receive a reliable, efficient service as recognised by the CQS standard.

The scheme requires practices to undergo a strict assessment, compulsory training, self reporting, random audits and annual reviews in order to maintain CQS status. It is open only to members of the Law Society who meet the demanding standards set by the scheme and has the support of the Council of Mortgage Lenders, the Building Societies Association, Legal Ombudsman and the Association of British Insurers.

 

THE CONVEYANCING QUALITY SCHEME CLIENT CHARTER

 

We want to make it as easy for you as we can and will do all we can to make sure that everything goes smoothly. This charter tells you what you can expect from us:

When you contact us to discuss your sale or purchase we will explain clearly the steps in the process and what you can expect from us

  • We will tell you what the costs will be
  • We will keep you informed of progress in your sale or purchase
  • We will work in line with the quality standards of the Law Society’s Conveyancing Quality Scheme.

We will:

  • Treat you fairly
  • Be polite and professional
  • Respond promptly to your enquiries
  • Tell you about any problems as soon as we become aware of them
  • Ask for your feedback on our service.

For more information on the Law Society's Conveyancing Quality Scheme visit www.lawsociety.org.uk/cqs

Or contact the CQS Unit on 020 7316 5550 or [email protected]

Thank You

Huxley

Thank you for your interest.

We will be contacting you shortly!

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Lewes Office

Castle Works
Westgate Street
Lewes
East Sussex
BN7 1YR

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